ATOL ProtectionFinancial ProtectionTTA Protection
Speak to a Flight Specialist020 3475 12988am to Midnight, 7 days
WhatsApp

Meet a Premium Flight Specialist by Video

Discuss your journey face to face with a Business Flight Shop specialist from the comfort of your home or office.

We can help you compare suitable routes, cabin options and fare conditions for Business Class, First Class and complex international travel.

Find out more - talk to a Travel Expert!

By submitting this form, you agree to be contacted regarding your travel enquiry.

ATOL 11576•TTA Member Q7014•Excellent on Trustpilot

Premium Flight Consultation

A clearer way to compare your flight options

Premium travel decisions often involve more than finding a fare.

The right choice may depend on the airline, aircraft, cabin layout, journey time, connection, baggage allowance and flexibility of the ticket.

A video appointment gives you the opportunity to discuss your priorities, ask questions and review suitable options with a flight specialist before deciding how you would like to proceed.

How a video appointment can help

Compare suitable options

Review airlines, routes, cabins, journey times and important fare conditions with a specialist.

Ask questions face to face

Discuss the details that matter to you and understand the differences between the available options.

Include other travellers

Your partner, family member, colleague or personal assistant can also join the appointment from another location.

Move forward with confidence

After the appointment, your consultant can send suitable fare options and explain the secure next steps if you wish to proceed.

Video Appointment Journey Types

What we can help you with

Video appointments are particularly useful for:

  • Business Class flights
  • First Class flights
  • Multi-city and open-jaw itineraries
  • Complex long-haul journeys
  • Corporate travel requirements
  • Family or group premium travel
  • Reviewing an existing BFS quotation
  • Complex Premium Economy or tailor-made travel requirements
Note:For straightforward enquiries, speaking with one of our specialists by telephone may be the fastest option.

How it works

Requesting a video appointment is simple. Once we receive your request, a member of our team will contact you to arrange a suitable appointment time.

Tell us about your journey

Complete the short appointment request form with your destination, preferred dates, cabin and any important requirements.

We confirm your appointment

A member of our team will review your request and contact you to confirm a suitable time and flight specialist.

Join your video consultation

We will email you a secure joining link. You can attend using a compatible computer, tablet or smartphone.

Appointments normally last around 20 minutes.

Receive your suitable options

Following the appointment, your consultant will send the relevant flight options and explain the next steps.

Customer Reviews

★★★★★
4.8/5 on Trustpilot
Request Fare Options
★★★★★

Thank you to Roy who helped me with the booking, with incredible communication, support and responsive way of dealing with my enquiry and flight booking, through the process. He found a few options to find our suitable flight. I will recommend this company for the future booking to anyone. It was an absolute Breeze! Thanks Roy

★★★★★

Super helpful and friendly. I am travelling on my own with two children and needed easy transfers and travel times. Agent was super helpful and all very quick and easy. Thank you.

★★★★★

Kate was fantastic help, catered for all my needs, lots of questions and answered directly and quickly. 10/10 for Kate thank you for your service. Has been much appreciated and I look forward to my business flight with EVA. Thank you again Kate.

Frequently Asked Questions

Appointments normally last around 20 minutes. More complex journeys may require additional discussion or a follow-up conversation.

Your appointment confirmation will explain how to join. You will receive a secure link that can be opened using a compatible computer, tablet or smartphone.

Yes. Your partner, family member, colleague, personal assistant or another traveller can join from a different location. Please let us know when requesting the appointment.

Your specialist can discuss suitable options and explain how to proceed. For your security, we will not ask you to display or read out your complete payment details during the video call. Where you are ready to book, we will explain the approved secure payment process.

Video appointments are intended primarily for new enquiries and reviewing BFS quotations. For urgent changes, cancellations, check-in assistance or support with an existing booking, please contact your consultant or call us directly.

Yes. Our flight specialists are available by telephone from 8 AM to midnight, seven days a week.
Call 020 3475 1298.

Ready to Compare Flights to Video Appointments?

Tell us your preferred dates, UK departure airport and cabin, and one of our flight specialists will review suitable options for Video Appointments.